Privacy Policy

CTDC Website Privacy Policy

Effective Date: 15 December 2025

This Privacy Policy outlines how the Centre for Transnational Development and Collaboration (CTDC) collects, uses, stores, and protects your personal data when you visit our website, submit a form, or otherwise interact with CTDC online.

CTDC is committed to safeguarding your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and our organisational values of justice, care, and transparency. This policy also reflects guidance from the UK Information Commissioner’s Office (ICO), and relevant international standards including the EU GDPR, where applicable.

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1. Who We Are

CTDC is a group of affiliated companies committed to justice-oriented research, consultancy, facilitation, and education. Our registered office is 1 Gough Square, London, EC4A 3DE, United Kingdom.

For any questions about this policy or your personal data, please contact:
Email: [email protected]

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2. What Personal Data We Collect

We may collect the following types of data through our website:

• Contact details (e.g. name, email address, organisation, phone number);
• Form submissions (e.g. messages, expressions of interest, consultancy queries);
• Demographic data voluntarily shared for learning or outreach purposes;
• Usage data (e.g. IP address, browser type, device type, pages visited);
• Cookies and tracking data (see Section 7).

We do not collect or store sensitive personal data (e.g. health, ethnicity, sexual orientation) unless it is explicitly provided for safeguarding or research purposes and processed under strict controls.

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3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and expressions of interest;
• Support learning and continuous improvement of our systems, educational content, and user experience;
• Share updates about CTDC Academy courses, programmes, or events (if you opt in);
• Improve our website functionality and user experience;
• Monitor the performance and accessibility of our services;
• Comply with legal obligations and prevent misuse.

We will not use your data for automated profiling or make decisions solely based on algorithms.

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4. Lawful Basis for Processing

We process personal data on the following legal bases:

• Legitimate interest — responding to your direct enquiries or feedback;
• Consent — where you opt in to receive updates or marketing communications;
• Legal obligation — for record-keeping, safeguarding, or regulatory compliance.

You can withdraw your consent at any time by contacting us.

CTDC ensures all processing aligns with the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability—as set out in UK GDPR Article 5.

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5. Data Storage and Retention

Your data is stored securely using approved cloud platforms and security protocols. We retain:

• Contact and enquiry data for up to 24 months from last interaction;
• Course interest submissions for up to 24 months or until the relevant course cycle ends;
• Technical usage data for a shorter period, typically up to 12 months.

We securely delete or anonymise data when no longer required.

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6. Sharing Your Data

We do not sell or rent your data.

We may share data only with:

• Service providers (e.g. cloud hosting, email, or form providers) acting under strict Data Processing Agreements;
• Regulators or legal authorities where required by law.

We ensure all third parties meet our security and data protection standards.

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7. Cookies and Analytics

CTDC uses cookies to:

• Enable website functionality;
• Monitor usage and performance via analytics tools (e.g. Google Analytics);
• Improve content based on user engagement.

You will be asked to accept or reject non-essential cookies on your first visit. You can manage cookie preferences through your browser settings.

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8. Your Rights

You have the right to:

• Access your data;
• Request correction or deletion;
• Object to processing or request restriction;
• Withdraw consent at any time;
• Lodge a complaint with the Information Commissioner’s Office (ICO).

Requests will be processed within one month.

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9. International Users

If you are located outside the UK, your data may be transferred to the UK for processing. By interacting with our site, you consent to this transfer, subject to the safeguards described in this policy.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with an updated effective date.

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If you have any questions or concerns about this policy or your data, please contact us at [email protected].